Yesterday my accounts were hacked and my personal Hotmail account (that I've had since 1998 or 1999) was closed.

When I try to recover it or to reset my password, the login window says the account doesn't exist

This is not an issue related to non-use or mis-use on my part.

I was able to get a help ticket related to "profile abuse," but more than 30 hours later, I am still without my personal email account. Because I have important information in my saved correspondences, I am at a significant loss without access to my information.

Will someone please help me retrieve my personal email address?  I'll gladly provide any needed documentation or verification that I am the rightful, respectful user of my Hotmail account.

Thank you very much!

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