I am having a problem that it seems other users are having, but I am not really seeing the steps to resolve.  I have three child accounts link to my account in Family Safety.  When my son tries to access his email he gets the following error: "Your account is not ready. It looks like your parent hasn't finished setting up the Family Safety settings for your account". 

I have checked all settings, and everything seems fine.  I have also tried to access his email on multiple computers.

Furthermore, it indicates to click the My Family Setting button, and once I do I get an error stating that the page is not found.

His email address is *** Email address is removed for privacy ***.

I am sure that this probably pertains to the other two accounts that I have as well, but they do not really use their email.

Thanks in advance for any assistance.

Jo