PLEASE HELP. I was told to post on this forum by moderator Cesar_E. on July 30, 2013

http://answers.microsoft.com/en-us/windowslive/forum/family-wlsecurity/your-account-is-not-ready-it-looks-like-your/f80ec411-1cbc-49d5-93b5-01cae75a9a7b?page=3&tm=1375305033113

my son's email: *** Email address is removed for privacy ***. I logged in to family safety settings on win 7 and we changed his password, but that did not resolve the issue. I also tried this link from this user JMH3143. MS - MVP. replied on

September 4, 2012 response in the community:

If you know all your secret question answers this link may help
 
https://account.live.com/acsr

You can also resolve this kind of problem by verifying your account with a mobile number at https://sms.live.com.

 These did not resolve the issue.

PLEASE HELP. he needs access to his account urgently. Thanks a lot